Common Problem

What is the after-sales service?
Who will bear the expense of return and exchange?
How does the lightstrip match the remote control?
Is the Yeelight remote control standard?
Why does the newly purchased lightstrip connect timeout?
This lightstrip supports smart home APP control, so does it support linkage with other Mi Home smart devices?
What are the requirements for connecting the lightstrip to the network environment?
Is there any requirement to the router in the connection?
Does this lightstrip support time switch lights?
Does this lightstrip support delayed turn off?
Can this lightstrip be upgraded?
How to reset the lightstrip?
What is the connection distance between the lightstrips and the phone?
Can a phone control multiple lightstrips?
Can this lightstrip be controlled by two or more phones?
Does this lightstrip have separate APP control software?
What should you watch out for when installing and using this lightstrip?
What is the rated input of the lightstrips?
Can this lightstrip be used with other power drivers?
Can the lightstrip be cut?
What is the maximum power and luminous flux of this lightstrip?
Can the Lightstrips change color?
What accessories does this lightstrip have?
What is the maximum support size for the lightstrip?
Is this lightstrip required for the applicable phone model?